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Contents • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Merchant Account Troubleshooting How To Work With Processor Support → Processor PC Support representative, whom you will be talking to may be overwhelmed with calls or new on the job. If you are unclear about what you need done or the rep is in crunch mode, the reps first reaction will be to tell you to speak with your software provider. If you follow the simple guidelines below, the troubleshooting session will be brief and efficient.

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• Before contacting the processor go over the to determine if you can solve the problem yourself or if you can make a preliminary diagnosis to save time on the phone. • Make sure to call Processor PC Support or ask for PC Support or Advanced PC Support, someone who can see the trial transactions that you or we have run on the account directly on the processing servers.

In 99% of cases merchant account reps or bank reps do not have the right tools to help you, unless it is something very obvious like a typo. • Make sure to identify yourself as the rep for 911 Software. Many times the processor support person will start by telling you to call your software support and try to hang up even the problem may be on his side. Revue Technique Opel Zafira Pdf Printer on this page. If you hear 'we don't support this software, please call your software support', tell them, that you are calling from software support and go on to the next point. Latest Vyprvpn Crack 2016 - And Torrent.

• Ask the rep if you could go over the account settings. If you are getting the error while authorizing, read the settings directly from Dialog for the particular card type that you were using. If the error is a batching error, read the settings directly from Dialog. Click Merchant Setup Button to get to the settings. • Clearly state how you are connecting to the account. Let the rep know if the account is IP (state the platform if available, such as FDMS North) or dial-up (state the phone numbers used) or both. • Confirm that the account is terminal capture (not host capture)and setup for 911 Software CreditLine use.